Terms of Service
Maximum 4X4 LLC
Effective Date: October 30, 2026
Welcome to Maximum 4X4. These Terms of Service govern the use of our website, purchases of merchandise, installation services, vehicle repairs, and related transactions.
By purchasing merchandise, accepting an estimate, authorizing work, or submitting payment, customers agree to the applicable terms below and any additional terms included in their signed estimate, work authorization, or payment agreement.
1. Business Information
Maximum 4X4 LLC is an independently operated automotive customization, accessory sales, repair, and fleet upfitting business located at:
10604 N Interstate 35
San Antonio, TX 78233
Maximum 4X4 LLC is a separate legal entity from the business formerly operating as Maximum Altitude. Maximum 4X4 LLC does not assume the prior entity's debts, warranties, obligations, or outstanding liabilities except where expressly agreed in writing or required by law.
2. Estimates & Pricing
Estimates are based on information available at the time of preparation.
Prices are subject to applicable taxes, shipping, freight, and other disclosed charges.
Vehicle-specific pricing may vary based on year, make, model, trim level, existing modifications, and suspension configuration.
Estimates may change if additional repairs, damaged components, incompatible parts, or previously undisclosed vehicle conditions are discovered.
Additional charges outside the authorized scope will be communicated for customer approval before proceeding, except where otherwise permitted by law.
Promotional pricing is subject to stated eligibility requirements, availability, and expiration dates.
Verbal pricing discussions do not supersede an accepted written estimate.
3. Payments & Deposits
Payment is due according to the terms stated on the estimate, invoice, or written payment agreement.
Unless otherwise agreed in writing, the remaining balance is due before vehicle pickup or merchandise release.
Special orders generally require an advance deposit, with the amount established before ordering.
Deposits and cancellations are governed by our Return & Refund Policy and the applicable purchase agreement.
Maximum 4X4 may require full payment before ordering certain products or beginning work.
Merchandise will not be released until applicable payment obligations are satisfied.
Accepted payment methods, transaction charges, and financing options will be disclosed at checkout or on the applicable estimate, subject to law and payment-network rules.
4. Payment Plans & Financing
Customers enrolling in an in-house payment plan must comply with its agreed payment schedule.
Maximum 4X4 may suspend or terminate an arrangement following default, subject to the payment agreement and applicable legal requirements.
Amounts received may be applied toward legally enforceable charges, expenses, and damages as outlined in the Return & Refund Policy and individual agreement.
Third-party financing arrangements are subject to the lender's separate terms. Maximum 4X4 is not responsible for independent lender decisions, interest charges, or repayment requirements.
5. Installation & Vehicle Services
Maximum 4X4 provides installation, repairs, suspension modifications, steering services, alignments, wheel and tire services, fabrication, and other automotive work.
Customers authorize Maximum 4X4 to perform the services specified in the accepted estimate or repair order.
Installation timelines are estimates unless otherwise expressly guaranteed in writing.
Unforeseen mechanical conditions, shipping delays, parts availability, and additional customer-authorized repairs may affect completion dates.
Customers are responsible for accurately disclosing known vehicle damage, previous modifications, and unusual mechanical concerns.
Existing wear, damage, corrosion, modifications, or improperly installed components may require additional work.
Maximum 4X4 is not responsible for pre-existing conditions or unrelated mechanical failures unless caused by its negligence or other legally actionable conduct.
6. Customer-Supplied Parts
Customer-supplied parts are subject to a labor rate of $180 per hour, unless otherwise agreed in writing.
Maximum 4X4 does not provide a parts warranty on customer-supplied merchandise.
The customer is responsible for verifying product compatibility and completeness.
Additional labor required due to missing, incorrect, defective, or incompatible components may be charged separately with appropriate authorization.
Labor relating to defective customer-supplied components is not covered under the shop's workmanship warranty unless the issue resulted from an installation error by Maximum 4X4.
Maximum 4X4 reserves the right to refuse installation of parts deemed unsafe, unsuitable, or incompatible.
7. Limited Lifetime Parts Warranty
Maximum 4X4 offers a limited lifetime warranty on qualifying non-wearable parts, subject to applicable manufacturer terms and exclusions as disclosed in the customer's warranty documentation.
Coverage does not extend to normal wear, misuse, abuse, accidents, improper maintenance, or other excluded conditions.
Wearable components, including applicable bushings, bearings, joints, shocks, brakes, and related service items, are subject to their specific manufacturer warranty, if any.
8. Labor Warranty
Maximum 4X4 provides a one (1) year limited workmanship warranty on eligible installation labor.
This warranty covers verified installation-related errors caused by Maximum 4X4.
It does not cover:
Manufacturing defects or product failures unrelated to installation
Normal wear or deterioration
Damage from off-road use, racing, accidents, overloading, or misuse
Failure resulting from improper maintenance
Subsequent modifications or repairs performed by another party
Pre-existing vehicle conditions
Used parts or defects in customer-supplied parts
Warranty repairs require inspection and approval by Maximum 4X4. Unauthorized third-party repairs are not automatically reimbursable.
Nothing in this warranty excludes liability or customer remedies that cannot legally be excluded.
9. Required Post-Installation Inspections
For applicable suspension, steering, and related installations, the vehicle must be returned to Maximum 4X4 within 500 miles for inspection and retorquing of applicable moving components and fasteners.
Wheel lug nut torque must be checked after the first 75–100 miles following wheel installation or removal.
Failure to complete required inspections may void applicable warranty coverage for failures caused by or related to that failure, to the extent permitted by law.
Customers remain responsible for operating and maintaining their vehicles safely.
10. Warranty Transferability
Maximum 4X4's shop-issued limited warranties are non-transferable and apply only to the original purchasing customer and vehicle.
Shop-issued warranty coverage terminates upon sale or transfer of the vehicle, except where otherwise required by law.
Manufacturer warranties may have separate transferability provisions.
11. Modified Vehicle Risks
Customers acknowledge that suspension modifications, oversized tires, aftermarket wheels, altered ride heights, and other vehicle modifications may affect handling, braking, tire wear, fuel economy, driveline geometry, ride quality, and factory warranty coverage.
Modifications may also affect compliance with applicable vehicle equipment and roadway regulations.
Maximum 4X4 does not guarantee that a particular modification will preserve all factory operating characteristics or eliminate the need for future adjustments or maintenance.
12. Vehicle Pickup, Unpaid Balances & Liens
Outstanding balances are due before the release of vehicles or merchandise unless otherwise agreed.
Maximum 4X4 may retain possession of a vehicle for unpaid qualifying repair charges and exercise applicable possessory lien rights only as authorized by Texas law.
Any lien, storage charge, notice, repossession, or related enforcement action will be subject to applicable statutory requirements.
Vehicles must be collected within the agreed pickup period. Any storage charges must be properly disclosed, authorized where required, and assessed in accordance with applicable law.
13. Cancellations, Returns & Missed Appointments
All cancellations, returns, special orders, deposits, financing arrangements, and missed appointments are governed by our Return & Refund Policy and any applicable signed agreement.
14. Website Information & Availability
Maximum 4X4 makes reasonable efforts to provide accurate product descriptions, service information, and pricing.
Product images, manufacturer specifications, website availability, and estimated lead times are informational and may change.
Maximum 4X4 reserves the right to correct errors and decline unfulfilled orders affected by material pricing, inventory, or description errors, subject to applicable customer refund rights.
15. Limitation of Liability
To the extent permitted by applicable law, Maximum 4X4 is not responsible for indirect, incidental, or consequential losses resulting from manufacturer delays, product availability, or circumstances beyond its reasonable control.
Nothing in these Terms limits liability for negligence, misconduct, statutory obligations, or other claims to the extent such a limitation is prohibited by law.
16. Governing Law & Disputes
These Terms are governed by the laws of the State of Texas.
Disputes arising from transactions with Maximum 4X4 will be subject to applicable Texas law and the jurisdiction and venue requirements established by law.
Customers are encouraged to contact Maximum 4X4 directly to seek resolution before pursuing formal proceedings.
17. Changes to Terms
Maximum 4X4 may update these Terms prospectively. Changes will be posted on the website with an updated effective date.
Material changes will not retroactively alter existing signed purchase or service agreements unless legally permitted and agreed upon.
18. Contact
Maximum 4X4 LLC
10604 N Interstate 35
San Antonio, TX 78233
Phone: (210) 655-0184
Email: chase@maximum4x4.com
Website: https://www.maximum4x4.com/contact