Privacy Policy

Maximum 4X4 LLC
Effective Date: October 30, 2026

Maximum 4X4 LLC respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, maintain, and share personal information when you visit our website, request an estimate, purchase products, schedule services, or communicate with our business.

1. Information We Collect

Depending on your interaction with Maximum 4X4, we may collect:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

Vehicle Information

  • Vehicle year, make, model, and trim

  • Vehicle identification number (VIN)

  • License plate information

  • Vehicle mileage, modifications, and service history

Transaction Information

  • Products and services purchased

  • Estimates, invoices, and payment records

  • Deposit and payment-plan information

  • Appointment and service history

  • Financing application or transaction status provided by participating financing companies

Website Information

Our website and service providers may collect IP addresses, browser information, device information, website activity, cookies, and related usage data.

2. How We Use Information

We may use collected information to:

  • Prepare estimates and respond to customer inquiries

  • Schedule appointments and perform authorized services

  • Process purchases, deposits, and payments

  • Order merchandise and verify product compatibility

  • Administer customer accounts and approved payment arrangements

  • Communicate regarding orders, invoices, warranties, and service updates

  • Maintain records and comply with legal obligations

  • Improve our website and customer experience

  • Send promotional communications where permitted by law

3. Payment Processing & Financing

Payments may be processed through independent payment processors and financial service providers.

Maximum 4X4 may share information necessary to process transactions, prevent fraud, administer financing, or comply with contractual and legal obligations.

Customers who elect third-party financing may be subject to the financing provider's separate privacy policy and terms.

4. Information Sharing

Maximum 4X4 may disclose relevant customer information to:

  • Payment processors and financing providers

  • Product manufacturers, distributors, and suppliers

  • Shipping and freight carriers

  • Website hosting, customer management, and communication service providers

  • Professional advisers and authorized service providers

  • Government agencies or other parties when legally required

We do not disclose customer information to unrelated third parties except for legitimate business purposes, with customer authorization, or as otherwise permitted or required by law.

5. Marketing Communications

Customers may receive service updates, promotions, product announcements, or other business communications when they have consented or when otherwise permitted by law.

Customers may request removal from optional promotional email or text communications at any time.

Transactional communications concerning active orders, appointments, payments, or warranty issues may continue as necessary.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to support basic functionality, understand website traffic, improve user experience, and support advertising where enabled.

Visitors may manage cookies through their browser settings and any cookie preference tools provided on our website.

Some website features may not function as intended when cookies are disabled.

7. Data Security

Maximum 4X4 takes reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure.

However, no electronic storage or transmission system can be guaranteed completely secure.

8. Data Retention

Customer information is retained for as long as reasonably necessary to fulfill business purposes, maintain transaction and service records, resolve disputes, administer warranties, and comply with applicable legal obligations.

Information that is no longer reasonably needed will be deleted, de-identified, or securely disposed of as appropriate.

9. Customer Privacy Requests

Customers may contact Maximum 4X4 to request information about personal data maintained by our business or to request corrections or deletion where applicable law provides those rights.

Requests may be subject to identity verification and legal record-retention requirements.

Where applicable privacy laws provide additional rights, including appeal or opt-out rights, Maximum 4X4 will honor those rights as required by law.

10. Children's Privacy

Our website and services are intended for individuals age 18 and older.

Maximum 4X4 does not knowingly solicit personal information from children under 13 through its website. If information is identified as having been collected improperly from a child, we will take appropriate steps to address it.

11. Third-Party Websites

Our website may contain links to manufacturer websites, financing providers, social media platforms, or other third-party services.

Maximum 4X4 is not responsible for the independent privacy practices of those websites. Visitors should review the applicable third-party privacy policies.

12. Policy Updates

We may revise this Privacy Policy to reflect changes in business operations, website functionality, technology, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.

13. Contact Information

For privacy-related questions or requests, contact:

Maximum 4X4 LLC
10604 N Interstate 35
San Antonio, TX 78233

Phone: (210) 655-0184
Email: chase@maximum4x4.com
Website: https://www.maximum4x4.com/contact